gct99's Privacy Policy

gct99 (referred to hereinafter as "we", "us", or "the platform") is an online gaming and entertainment platform operating in Bangladesh. Your privacy matters to us. This Privacy Policy explains what information is collected when you use the gct99 website and services, how that information is used, and how we keep it secure.

Please read this document carefully. By using our services, you are considered to have accepted the terms of this policy. If you have any questions, please contact us.

This Privacy Policy applies to the gct99 website and all services provided through it, including cricket betting, slots, live casino, and all other gaming services. This policy applies to all individuals who:

• visit the gct99 website;
• create or intend to create an account on the platform;
• use any of our services; or
• contact us.

We believe in transparency. In this document we have described all aspects of our data handling in clear, plain language so you can make an informed decision about using our services.

We may collect different types of information depending on the nature of your relationship with us. This information falls into two main categories:

2.1 Personally Identifiable Information

This is information that can directly identify you:

• Full name and date of birth;
• Email address and phone number;
• Residential address;
• National ID or passport details (for identity verification);
• Financial information — bKash, Nagad, Rocket, Upay, or bank account details.

2.2 Technical & Usage Information

This is collected automatically from your device and browsing behaviour:

• IP address and device type;
• Browser type and operating system;
• Activity logs on the site (pages visited, duration);
• Transaction history (deposit and withdrawal details);
• Gaming activity data and preferences.

gct99 collects your information in the following ways:

3.1 Information You Provide Directly

When you create an account, log in, contact us, or use our services, you provide information to us directly. This includes:

• Information filled in on registration forms;
• Documents submitted for identity verification;
• Financial information provided during deposits and withdrawals;
• Questions or complaints submitted to customer support.

3.2 Automatically Collected Information

When you use our platform, our systems automatically collect certain technical information. This helps us ensure the security of our services and improve your experience.

3.3 Information Received from Third Parties

During the identity verification process and for fraud prevention, we may receive limited information from trusted third-party verification providers.

gct99 is always transparent about how your information is used. We use your information for the following specific purposes:

4.1 Service Operation & Improvement

• Creating, managing, and securing your account;
• Providing all gaming services on gct99;
• Processing deposit and withdrawal transactions;
• Managing bonuses and promotional offers;
• Improving platform performance.

4.2 Security & Legal Compliance

• Identity verification and age confirmation (21+);
• Preventing fraud, money laundering, and other illegal activity;
• Enforcing responsible gaming policies;
• Meeting legal obligations.

4.3 Communication & Customer Support

• Resolving your questions and complaints;
• Sending important account-related notifications;
• Sending promotional information with your consent.

The security of your information is one of gct99's top priorities. We have put in place industry-standard technical and organisational measures.

5.1 Security Measures

• SSL Encryption: All data transfers on our site are encrypted using SSL (Secure Socket Layer) technology;
• Access Controls: Only authorised personnel are granted access to specific data;
• Secure Servers: Your information is stored on secure, encrypted servers;
• Regular Security Reviews: We regularly review and update our security measures.

5.2 Data Retention Period

We retain your information only for as long as necessary. In general:

• Data for active accounts is retained for as long as the account remains active;
• Certain data may need to be retained for a specified period after account closure to meet legal obligations;
• Transaction records are retained in accordance with applicable legal requirements.

5.3 Response to Data Breaches

If a security breach occurs and it affects your information, we will notify you as quickly as possible and take all necessary steps.

We share information with third parties only in limited circumstances and in accordance with strict policies. We may disclose information in the following situations:

6.1 Service Providers

To operate our services we use trusted third-party technologies and services — such as payment processing (bKash, Nagad, Rocket, Upay, and banking partners), identity verification services, and gaming software providers. These parties receive only the information necessary for their specific function and are required to comply with our privacy standards.

6.2 Legal Obligations

We may be legally required to disclose information as a result of a court order, direction from an investigating authority, or other legal process.

6.3 Fraud & Security

We may share information with the relevant authorities to detect or prevent fraud, money laundering, or other illegal activity.

Cookies are small text files that your browser stores on your device. gct99 uses the following types of cookies:

7.1 Essential Cookies

These cookies are essential for the basic functionality of the platform. Without them, login sessions, security features, and other core services will not work.

7.2 Functional Cookies

These cookies remember your preferences — such as language selection — so you do not have to configure your settings each time you visit.

7.3 Analytics Cookies

These cookies help us understand how users are using our site. This information is completely anonymous and is used only to improve our services.

7.4 Cookie Controls

You can control cookies by changing your browser settings. Keep in mind, however, that blocking essential cookies may prevent you from accessing some important features of the platform.

As a user of gct99, you have important rights over your own personal information. We respect these rights.

8.1 Right to Access Your Information

You may ask what information we hold about you. Upon your request, we can provide you with a copy of that information.

8.2 Right to Correct Your Information

If any information in your account is inaccurate or incomplete, you may request a correction. We will update it as quickly as possible.

8.3 Right to Delete Your Information

In certain circumstances you may request that your personal information be deleted. However, we may need to retain certain information for a specified period to meet legal obligations.

8.4 Right to Object to Processing

You may object to your information being processed for certain purposes, particularly in relation to marketing communications.

8.5 Opt Out of Marketing

You can unsubscribe from our promotional communications at any time. To do so, contact us at [email protected].

gct99 is a platform strictly operated for users aged 21 and above only. Protecting minors is a core part of our responsibility.

• We do not knowingly collect information from any person under the age of 21;
• Age is verified at the time of account creation;
• If we become aware that a minor is using our platform, we will immediately close that account and delete all associated data.

If you believe a minor is using our platform, please notify us immediately at [email protected].

gct99 may update this privacy policy from time to time. This may happen when:

• There are changes to the way we process data;
• We introduce new services or features;
• Updates are required due to legal or regulatory changes.

Whenever significant changes are made, we will update the "Last Updated" date at the top of this page and, where possible, notify you via your registered email. Continued use of our services after any changes means you have accepted the updated policy.

It is recommended that you visit this page regularly to stay informed about the latest policy.

If you have any questions, comments, or requests regarding this privacy policy, please get in touch with us. Our 24/7 support team can assist in both Bengali and English.

We will respond to your privacy-related requests as soon as possible. When contacting us, please include your account details and a description of your request so we can assist you promptly.