gct99 Terms & Conditions

These terms and conditions govern the relationship between users and gct99 regarding all services, games, and features on the gct99 platform. By accessing the platform, creating an account, or using any service, you agree to fully accept and comply with these terms.

If you disagree with any part of these terms, please do not use the gct99 platform.

1.1 Definition of Services

"Services" refers to gct99's website, mobile application (if available), cricket and sports betting, live casino, slot games, fishing games, and any other online gaming services provided by gct99.

1.2 Definition of User

"User" refers to any person who has registered on gct99 and is using any service on the platform. Each user is fully responsible for all activity carried out through their own account.

1.3 Applicable Law

gct99 operates as a safe and reliable online gaming platform. Users are solely responsible for complying with all applicable regulations regarding online gaming within their own legal jurisdiction.

2.1 Age Eligibility

By registering, you confirm that you are 21 years of age or older. gct99 may request identity documents at any time to verify your age.

2.2 One Account Per Person

Each individual may open only one account on gct99. If multiple accounts belonging to the same person are found, all such accounts may be closed and any deposited funds may be forfeited.

2.3 Providing Accurate Information

You must provide accurate, complete, and up-to-date information when registering an account. Providing false information may result in the immediate closure of your account.

2.4 Account Security

It is your responsibility to keep your username and password strictly confidential. If you become aware of any unauthorized use of your account, notify gct99 immediately. The user is responsible for all activity carried out through their account access.

gct99 follows a KYC (Know Your Customer) verification process to ensure safe and transparent gaming. Identity verification may be required in the following situations:

• Before the first withdrawal
• When withdrawing large amounts
• When suspicious activity is detected on the account
• At any time at gct99's discretion

3.1 Required Documents

Verification may require a government-issued photo ID such as a National Identity Card (NID), passport, or driving licence. gct99 may request additional documents such as proof of address or proof of ownership of a payment method.

3.2 Consequences of Non-Verification

If verification is not completed within the specified timeframe, gct99 may temporarily suspend the account and place a hold on transactions.

4.1 Deposit Methods & Limits

The following payment methods may be used to deposit funds on gct99:

• bKash
• Nagad
• Rocket
• Upay
• Bank transfer (major Bangladeshi banks including Dutch-Bangla Bank, Islami Bank, BRAC Bank)

4.2 Withdrawal Rules

Withdrawal requests are generally processed within 1 hour. Withdrawals must be made to the same payment method used for the deposit (where applicable). All active bonus wagering must be completed before a withdrawal can be made.

4.3 Transaction Accuracy

Once approved, a transaction may not be cancellable. If you notice an incorrect transaction, contact the support team immediately.

4.4 Payment Verification

gct99 verifies every deposit and withdrawal request. Users must ensure that the payment account they use is registered in their own name.

5.1 Welcome Bonus

gct99 offers new members a 100% bonus on their first deposit, up to ৳20,000. For example, if you deposit ৳1,000 you will receive a ৳1,000 bonus — giving you a total balance of ৳2,000.

5.2 Wagering Requirements

5.3 General Bonus Terms

• Each bonus offer has its own specific validity period.
• If gct99 suspects abuse of a bonus offer, it reserves the right to cancel the bonus.
• Collecting bonuses through multiple accounts or matched betting is strictly prohibited.
• Bonuses are only usable on the gct99 platform and cannot be transferred elsewhere.
• gct99 reserves the right to modify or cancel the bonus programme at any time.

5.4 VIP Programme

The gct99 VIP programme has four tiers: Bronze, Silver, Gold, and Platinum. Weekly cashback benefits increase as you move to higher tiers — from a maximum of 0.2% weekly cashback at Bronze up to a maximum of 0.8% at Platinum.

6.1 Fair Play

gct99 is fully committed to ensuring fair play. All game outcomes are determined by a neutral Random Number Generator (RNG). No user or bot can alter the outcome of a game.

6.2 Betting Rules

Each game and betting market has its own specific rules. If a technical error causes uncertainty about a game outcome, gct99 reserves the right to void the bet.

6.3 Cricket Betting

Cricket betting market rules are governed in accordance with internationally recognised betting standards. If a match is abandoned, cancelled, or suspended indefinitely, the relevant bets are generally voided and the original stake is returned.

6.4 Responsible Gaming

gct99 places the highest importance on responsible gaming. We encourage users to set deposit limits, use self-exclusion, and make decisions with a clear head. Visit our Responsible Gaming page for more details.

The following activities are strictly prohibited on gct99 and may result in the immediate closure of an account:

• Opening or operating an account using another person's details
• Money laundering or other illegal financial activities
• Bonus abuse or fraudulent collection of bonuses
• Operating games through software, bots, or other automated means
• Exploiting technical errors in games
• Attempting to interfere with the platform's security systems
• Demeaning or defrauding other users
• Behaving in a discourteous manner towards customer service staff
• Using multiple accounts
• Operating an account on behalf of a minor

In addition to closing the account of any user involved in such activities, gct99 reserves the right to take legal action.

8.1 Account Closure by the User

You may close your account at any time through our support team. Please complete any pending withdrawal requests before closing your account.

8.2 Account Suspension by gct99

gct99 may temporarily suspend or permanently close any account for the following reasons:

• Breach of these terms and conditions
• Suspected fraudulent activity
• Failure to provide verification documents
• Prolonged inactivity on the account
• In accordance with instructions from law enforcement agencies

8.3 Balance After Account Closure

If an account is closed for regular reasons, any remaining balance will be returned after verification is completed. However, if an account is closed due to fraudulent activity, the balance may be forfeited.

gct99 is not liable for the following:

• Interruption to games caused by loss of internet connection or technical issues
• Any loss caused by the user's own negligence or by a third party
• Loss arising from unexpected or unintentional technical errors
• External factors such as natural disasters or government intervention

In any circumstance, gct99's total liability shall not exceed the total amount deposited by the user in that month.

gct99 is fully committed to protecting the privacy of your personal information. We use SSL encryption to keep all your data and transactions secure.

Please read our Privacy Policy for full details on how your personal information is collected, used, and protected.

10.1 Data Sharing

gct99 does not sell your personal information to third parties. However, information may be shared to meet legal obligations or in response to requests from relevant authorities.

11.1 Complaint Submission Process

If you have any dissatisfaction with gct99, please contact us through our support team:

• Instant contact via 24/7 live chat
• Via email: [email protected]

11.2 Resolution Timeframe

We review all complaints seriously as quickly as possible. Simple matters are generally resolved instantly via live chat, while complex matters are settled through detailed verification via email.

11.3 Final Decision

After verifying information from all parties, the decision of gct99 authorities will be considered final, however this does not limit the user's legal rights.

gct99 reserves the right to update or change these terms and conditions at any time. For significant changes, we will endeavor to notify users in advance.

Continued use of the platform after any changes will be considered as your acceptance of the new terms and conditions. Therefore, we advise you to review this page regularly.