gct99 Responsible Gaming —
Your safety is our priority
gct99 believes that gaming is for enjoyment — not for stress. Our protection tools and guidelines will help you enjoy a healthy and happy gaming experience.
What is Responsible Gaming and why does it matter?
Ensuring a healthy gaming environment for every member of gct99 is our core goal.
Online gaming is a form of entertainment. However, in some cases it can go beyond a habit and have a negative impact on personal, family, and financial life. gct99 is committed to responsible gaming and actively works to ensure the mental and financial well-being of each of its members.
Responsible gaming means knowing your limits, setting a budget, and viewing gaming purely as a source of fun — not as a way to earn money. At gct99, we provide all the protection tools and information you need to make that choice.
Remember, this platform is only for people aged 21 and above. Keeping minors away from gaming is the responsibility of every parent, and it is also an important commitment of gct99.
Our Protection Tools and Features
Here are the tools and services gct99 provides to keep you safe.
Deposit Limit
Set how much you can deposit each day, each week, or each month. Once a limit is set, it takes effect immediately. If you want to increase the limit, a specific waiting period will apply, which protects you from depositing more than intended in an emotional moment.
Session Time-Out
Taking a break after playing for a long time is important. On gct99, you can pause access to your account for a set period — from 24 hours up to several weeks. During this time, spend time with family and friends and keep your mind fresh.
Self-Exclusion
If you feel gaming is getting out of control, you can apply for a long-term self-exclusion. During this period your account will be completely inactive and no promotional messages will be sent to you. Contact support to activate this.
Gaming History Review
You can log in to your account at any time and view your complete gaming and transaction history. This will help you understand your spending patterns and make informed decisions when needed.
24/7 Support
Contact our support team with any gaming-related concerns. gct99's live chat and email support are available seven days a week, twenty-four hours a day, in both Bengali and English. We are always ready to help you resolve your issue.
Minor Protection
gct99 strictly follows a 21+ age policy. Age is verified at registration. We ask parents to monitor the online activities of younger family members and use parental control software where necessary.
Warning Signs of Problematic Gaming
If any of the following apply to you, it is time to seek help.
You are spending more money on gaming than your set budget and feeling regret afterward.
You keep gaming in the hope of recovering money you have lost (chasing losses).
You find it difficult to stop or limit your gaming.
You are spending more time on gaming than with family, friends, or work.
Gaming is disrupting your sleep, meals, or daily routine.
You are hiding your gaming activity from family or close ones.
You are using money set aside for everyday expenses on gaming.
If any of the above is true for you, do not worry — there is a solution. The gct99 support team is ready to help you. Reach out via live chat or at [email protected].
How to Use Our Protection Tools
These tools can be activated at any time from your gct99 account settings.
Setting a Deposit Limit
Go to Account Settings and find the "Responsible Gaming" section. Set a daily, weekly, or monthly deposit limit there. Reducing a limit takes effect immediately. If you want to increase a limit, you will need to wait a set period.
Time-Out or Break
If you want to take a break for a few days, you can take a time-out of 24 hours to 30 days directly from your account. During this time, logging in to your account will not be possible and you will not receive any promotional communications.
Self-Exclusion Request
Self-exclusion is the most effective option for a long-term break. Email [email protected] or let us know via live chat. Our team will deactivate your account promptly and it will not be reactivated before the set period ends.
Stop Promotional Messages
If you do not want to receive any promotional messages or offers while on a break from gaming, you can turn off all marketing communications from Settings. Once your break is over, you can change your preferences again as you like.
Assess Yourself
Follow the guidelines below for responsible gaming.
How to Get Help
You are not alone — gct99 and our support team are always by your side.
Live Chat Support
Click the live chat button on the site and speak directly with one of our support representatives. Assistance in Bengali is available 24/7.
Email Support
Write to us for any responsible gaming request or concern:
[email protected]
Confidentiality Guaranteed
Your communications remain completely confidential. Self-exclusion or account closure requests are processed without question.
Play with Enjoyment, Play with Responsibility
Play responsibly on gct99 and enjoy a healthy gaming experience. Browse our cricket betting, slots, and live casino sections — everything at your own pace and convenience.
Responsible Gaming FAQs
Answers to frequently asked questions about responsible gaming on gct99.